WattBox Dealer and Installer

WattBox protects the equipment a homeowner has actually paid for: surge protection on every outlet in the rack, filtered power for processors and amplifiers that are sensitive to dirty power, and individual outlets that can be turned off and back on from an app or automatically on a schedule. A router, a streaming box, or a Control4 processor that locks up is one of the most common service calls in this industry, and WattBox turns that into a remote reboot instead of a visit. Some models also track power draw per outlet, which can flag a device that is drawing more power than it should before it fails.

WattBox goes in the rack on essentially every job, sized to the number of outlets the system needs: network gear, Control4 processors, audio and video equipment, and anything else that benefits from clean, surge protected power. We map each outlet to the device plugged into it inside OvrC, so when a customer calls to say the internet is down or a TV will not turn on, we can often identify the frozen device and power cycle just that outlet remotely, while everything else in the rack keeps running. That single step resolves a large share of the calls that would otherwise need a technician on site.

Arizona summers bring monsoon storms with real power surges and short outages, and a rack full of processors, amplifiers, and network gear is exactly the kind of equipment that suffers when the power comes back on unevenly. WattBox surge protection sits in front of that gear year round, and after a storm, Hybryd can check the rack remotely and reboot anything that came back up confused before a customer even notices a problem. That matters most in the middle of summer, when nobody wants to wait for a technician to drive out in triple digit heat to fix something a remote reboot can handle in minutes.